Purchasing A Downloadable DVD
Downloadable DVD are distributed as an image (.iso) files.
The image files are created directly from the master DVDs. Once the image file is 'burned' to a recordable DVD disk, the resulting disc will look, sound, and function exactly as a disk purchased from MPV.
However, this is NOT an automated system. Once a downloadable DVD purchase is made, a MPV staff member will process it, and send a download link to the customer via email. This processing will normally take less than two hours, but it could take up to twelve hours.
The link itself will be valid for at least 48 hours from the time it is sent. Additional links can be sent to the purchaser as needed. The .iso files are large (over 4GB), and will take a considerable amount of time to download. Sufficient time (and patience) must be allowed for this portion of the process!
The .iso image, once downloaded, can be used by disk utility software (such as Roxio) to burn a copy of the DVD. If you have little or no experience with this process, it is seriously recommended that you try this with a DVD-R that you have on hand. First, create an image (.iso) from an existing DVD-R disk, and then make a copy with the .iso file. Mud Puddle Visuals WILL NOT offer refunds for DVD download purchases. The only way around technical difficulties that a customer may have is to send a copy of the actual DVD through the postal system. Please E-Mail MPV if you have any questions about this new service. Thank you!